"I couldn't be happier that I found her and her clinic" - Dan*


The treatment was provided by Dr. Sara Herman at her practice Soft Reboot Wellness based in Menlo Park, CA.

The ketamine infusions were administered in a calm, relaxing environment, that feels more like a spa than a medical facility.

Dan was able to achieve further wellbeing by receiving a new therapy from Soft Reboot Wellness, Stellate Ganglion Block. Read more about this here: ...

*Dan is a ficticious name given to the patient to protect his or her Personal Health Information according to HIPAA guidelines.

Problems & Symptoms

Dan had the following problems and symptoms before his Ketamine treatment:

Treatments Before Ketamine

Unsuccessful treatments with:

Signs of Successful Ketamine Treatment

Testimonial: Ketamine Therapy Experience

This is a fragment of a more extensive testimonial shared by the patient:

“I couldn't be happier that I found her and her clinic for all of the reasons above. I've found the treatments have really helped to ground me, make me less "over-reactive", and helped me work through my divorce, family and health issues, and other stresses with a much clearer sense of purpose and perspective. I generally feel happier, calmer, clearer, and safer after a session and have been going in for additional infusions about once a month.

Her personal demeanor is also amazing. She is a medical, anesthetic, and Ketamine expert combined with a really nice and caring person.”


Ketamine is an anesthetic medication that’s been FDA-approved for use in surgery since the 1970s. But pain relief is far from its only advantage. An ever-growing body of scientific research has proven that low-dose intravenous (IV) ketamine infusions can also have transformative effects on the brain that effectively “reboot” it to treat various mental health conditions including treatment-resistant depression, anxiety, and more.

Ketamine experiences can vary from person to person and day to day. During the infusion, you won’t lose awareness of your surroundings, but you may feel like you’ve entered a dream or that things seem unreal. An out of body experience is common, and it may feel like you’re watching your mind and body from outside yourself. You could get a little drowsy or confused. You might notice changes in your energy level, vision, speech, or perception of time. Feeling off-balance or a little dizzy is common, but you’ll be relaxing in our cushy zero-gravity chair until that goes away. Cyclical thoughts, anxieties, or narratives you tell yourself can shift or temporarily dissolve. Your world may suddenly feel lighter. You may be overcome with feelings of euphoria, peace, or mysticism.

After the infusion, you could start feeling like yourself again in as little as 20 minutes. We will monitor you in the office until your vital signs return to baseline. For several hours, you may feel a little tired or foggy-headed. You may also experience headaches, nausea, and dizziness for one to three hours after the infusion. Plan for some downtime after your treatment. This may also be a good reason to schedule your infusion in the afternoon so that you can rest and rejuvenate from the evening onward.

The side effects of IV ketamine are mild and depend on the dose and frequency of administration. Some patients don’t experience any side effects at all. Others may experience some nausea or anxiety during the infusion, which can be easily treated on the spot by our doctor. The most common side effects are mild headache, nausea, and fatigue for a few hours after the treatment. Ketamine infusions can also elevate blood pressure and heart rate during the treatment for some people, which is why it’s important to seek this therapy from a skilled and experienced physician. Our Harvard-trained board-certified anesthesiologist closely monitors vital signs throughout the infusion.

Chronic recreational ketamine users, who take much larger doses (100X–1,000X) than are necessary for therapeutic treatments, report severe side effects such as bladder cystitis, addiction, and cognitive impairment. But there are no known serious long-term side effects of low-dose ketamine therapy.

You want to use your insurance. We get it. We would too. But like a lot of physicians, we’ve decided not to take insurance, because we want to be able to make treatment decisions based on what will best serve each individual patient—not what their insurers will cover. Payment is collected at the time of treatment. And we’ll provide a superbill that you can submit to your insurance for reimbursement. Unless your insurer is Medicare. We are opting out of Medicare, because their rules and regulations can interfere with our providing the best possible care. For treatment at Soft Reboot Wellness, you will sign an agreement not to submit treatment claims to Medicare for reimbursement.

Currently, we accept cash, ACH transfer, credit cards, debit cards, and HSA or FSA accounts. An FSA or HSA is a great way to utilize money from your paycheck, that is put into a specific account for healthcare expenditures before taxes are taken out. In other words, instead of paying for ketamine treatments with “after tax” dollars, you’re using “pre-tax” dollars to pay for ketamine treatments, which will give most people about a 40 percent discount.

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Dr. Sara Herman

Sara Herman, MD, is a Harvard-trained, board-certified anesthesiologist and founder of Soft Reboot Wellness, a Silicon Valley-based ketamine & SGB clinic.

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